If an item isn't in stock at your local library, you can request a copy from another library.
If you are a library member, you can do this in our online catalogue or in person at your nearest ÄûÃʵ¼°¹ library.
You can manage your existing requests, including checking their current status, in your library account.
More information
- Once logged in, for the item you are interested in.
- Click on the title you wish to request. The screen will update to show the item's details.
- Choose the format of the item (such as book, eBook, eAudiobook).
- Use the left and right arrow buttons beneath the details to select the correct edition of the item (such as hardback, paperback, large print).
- Use the 'place reservation' button. If you are not already logged in to your library account, you'll be asked to do that now.
- Use the drop-down menu under 'pickup location' to select the library that you want the item sent to.
- Click 'place reservation'.
- A message displays confirming the fee. See our charges for requested items.
- Click 'OK' to continue.
- A box appears confirming if the reservation was successful.
See our charges for requested items.
We try to fulfil your request as quickly as possible.
Unfortunately, we can't estimate a delivery date when you make your request. The time it takes will depend on:
- if a copy is available immediately – you may need to wait for another member to return the item if they are currently borrowing it.
- if there is a waiting list for the item – your request will be added to the waiting list.
- where the item is located – transferring an item across the county will take longer than between adjacent libraries, for example.
Please speak to a member of staff if you would like a better idea of an item's availability.
You can use our to tell us about any items you would like added to our stock.
- It is free to make suggestions
- We consider all suggestions, but we won't necessarily use them all.
- We can't reply to any suggestions for new items